One star for the beautiful dress. It seems once the deal was done we were forgot about. We could never get answers or replies to phone calls, texts and emails. Once we eventually got a reply and made an appointment for the next day, the shop was closed.Could get no one .waited for an hour before someone opened but they werent prepared for us at all. Said it was wrong day. Didnt know who we were, what dress we had, what accessories we had ordered. Or prices. Had to take the dress home that day and find a seamstress to do alterations as we couldn't depend on Cathedral gowns. I had wanted the buying of my daughter's wedding dress to be such a warm special event for her and myself to remember forever. But we'll have try to forget this experience and lift ourselves up and move on.
Got my wedding dress out of this place and it was an amazing experience girls are lovely :-)
Lovely warm welcome from the staff. Really helped me find the dress I was looking for. Highly recommend.
I went in here as a bridesmaid with my best friend (the bride). She really wanted to go in because she had been treated so well over facebook and I'm happy to say that the service in the shop lived up to her expectations! They were extremely patient, with lots of ideas for her bridesmaid dresses, as well as a great selection. Now that I'm engaged myself, I'll definitely be making an appointment!
From the minute I arranged my appointment with Catherine until I walked up the aisle, I felt like the most special bride. Catherine and Marie could not do enough. Nothing was a problem. In fact it was Catherine who actually picked my dress out for me as she thought it would really suit me. Once I tried it on I immediately fell in love with it. Arranging separate appointments for my bridesmaids was no problem at all and god love the girls because they had a lot to put up with with my lot! The standard of professionalism was excellent. Catherine and Patricia even came to my house the morning of the wedding to make sure my dress was on properly and even came to the church to ensure there was no problems before I made my big entrance. All these little details really do make this shop better than anywhere else and helps to ease pressure. Everyone was so friendly and we had a laugh at all our appointments. I have already recommended cathedral gowns to everyone I know getting married and I will continue to do so!!!!
Cathedral Gowns is a UK Clothing Store based in Downpatrick, Northern Ireland. Cathedral Gowns is located at 24 Irish St, Downpatrick BT30 6BP, UK.
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